BANDEJA SHOP PRODUCT RETURNS

THE RIGHT OF WITHDRAWAL

In accordance with the legal provisions in force, as a consumer you have the right to withdraw from any purchase made on the Site within a withdrawal period of 60 calendar days.

Calculation of the withdrawal period: the period is calculated from the receipt by you or a third party of your choice of your order.

Exercising the right of withdrawal: for the withdrawal period to be respected, you simply need to notify your decision to withdraw by means of an unambiguous statement before the end of this period. To do this, you must open a file with the Bandeja Shop returns/after sales department.

RETURN PROCEDURE

Go to your customer account:

- Click on the tab "My returns and services".

- Choose the order concerned.

- Then click on the "Returns" button and fill in the form and send the request.

This service can only be reached through this support, our team will get back to you as soon as possible.