ANNUAL CLOSURE
CLOSING FROM 25/12 TO 05/01 INCLUDED
Dear customers,
Bandeja Shop will be closed from Wednesday, 25 December 2024 to Sunday, 5 January 2025 (included) for annual holidays.
Order preparation
Order preparation will resume on Monday, 6 January 2025.
Delivery times
If you order items that are in stock, you will receive your order around 13 January depending on where you live. If items are in stock with our suppliers, you can expect delivery from around 20 January.
Sales department
Our team can only be contacted in writing, either using the online form or directly through your order.
Replies only from 6 January 2025.
After-sales service
Our team can only be contacted in writing, via your customer account and in the After Sales (RMA) section.
Replies only from 6 January 2025. As this closure period will lead to an increase in the number of unprocessed requests, the time taken to process requests may be longer.
Shop and In-Store Pickup
Our Vallauris showroom is closed from 24 December 2024 4:00PM to 5 January 2025 included.
It will reopen on January 6th at the following times: Monday to Friday, 9am to 1pm and 2pm to 5.30pm.
Closed on Saturdays and Sundays. You can come to the store to make your purchases.
We'll be delighted to welcome you and give you all the advice you need.
Alternatively, you can order online and ask for " Pick-up at the store " (option available in the shopping basket).
Please remember to bring some form of identification with you. Pick-ups possible only from6 January 2025.
Annual closure
After an eventful year, the whole team will take a break during the Christmas holidays. Bandeja Shop will be closed from December 25th to January 5th included.
Returns, refunds and credit notes cannot be made during this period.
All our services will resume on January 6th.
Orders will be shipped until noon on Tuesday, 24th December. Then they will restart on 6th January.
The entire BANDEJA SHOP team wishes you a happy holiday season and a merry Christmas. Thank you for your loyalty and see you next year !
